CeX

Don’t bother buying old games from here, they never test it, bought 35+ games and only 7 of them worked, the consoles, pc parts and other electronic devices aren’t even fairly priced, jacked up for profit and they are all second hand, better off buying brand new items or looking for specialist stores for vintage gaming needs. 0/10

I've had nothing but trouble. Bought a Xbox one had to go back twice to get another one. Then again with PlayStation 2 had two go back 3 times to get another one that works. Then my husband bought a game didn't work so went back in and got another one. Then just bought a PlayStation 2 controller and doesn't work. So my husband once again has to go back. Also wish you guys had a store number to talk to you guys instead of email or Facebook. Its getting beyond the joke.

Came here first to buy a second hand PS4 knowing about the 24 warranty fee. The PS4 fans were EXTREMELY LOUD and it overheated and shutdown after an hour gameplay. They "tested" it for 20 minutes and said it was fine and the fans are "like this". They didnt allow a REFUND though and said instead we had to get a voucher to buy ANOTHER ITEM in that store. We bought a phone from there only because of a voucher and came home to find applications not working and when we returned it they said instead of giving another voucher we will get a new one. The new one came after a week and the S-Pen of the phone was severely damaged but the applications were working. Currently we are going to return this with pathetic item and SO MUCH STRESS has been caused from this one store. If you are trying to go cheap for items I would HIGHLY recommend to just first hand buy the item and AVOID THIS STORE. They are nice lads with a stupid policy making us return to them more than 5 times. DO NOT BUY FROM THIS STORE. YOU ARE BETTER OF GOING TO FB MARKETPLACE OR GUMTREE.

One Star for sending the wrong game ordered and paid for. This is the second time staff at this shop keep making errors on shipping the wrong game purchased, the invoice is always correct but staff there either inexperienced or illiterate, very frustrating not receiving the correct game. Hopefully they will take more notice when sending any future purchases

I went in to pick up a game my niece ordered and paid for my son online. I didn't have my phone with me at the time of pick up.I told the rude guy the name of game and that it was under my name..Said he couldn't give it without the order number..told my niece to get a refund as I went to EB.First and last time il be going back.Very very disappointed as didn't even know CEX existed and would of been back for sure.Not now 😠